Terms of Service

Last updated: December 18, 2025

1. Services

• Website design, development, and maintenance
• Hosting setup and management
• Content updates and technical support
• eCommerce integrations when included in your subscription

2. Billing & Payments

• Fees are billed automatically on a recurring basis through a third‑party payment processor; by subscribing, you authorize automatic recurring charges until cancellation.
• An additional 2% platform fee applies to e‑commerce transactions processed through our platform. This platform fee is charged to the website owner and will be itemized on the website owner's invoice or billing statement; it does not increase the price paid by end customers.
• All fees are non-refundable
• When eCommerce is included, transaction fees (e.g., card processing fees) may apply depending on the integration type

3. Cancellation

• Either party may terminate at any time
• Services remain active through the current billing period
• No refunds for services already rendered

4. Client Responsibilities

• Compliance with applicable laws (tax, privacy, licensing)
• Accuracy and legality of all provided content
• Management of third-party tools and POS systems
• Responsibility for all content published on their website, including compliance with advertising standards, product claims, and regulatory requirements
• Ensuring proper licensing for any third-party content, images, or materials used on their website
• Maintaining appropriate business licenses and permits required for their operations

5. Intellectual Property & Platform Use

• Client retains ownership of content they provide
• 24TechDesign retains ownership of all custom code and systems
• Client receives a non-exclusive license to use delivered work while subscribed
• Third-party integrations (payment processors, POS systems, analytics tools) are governed by their respective terms; 24TechDesign is not liable for third-party service failures or policy changes

6. Limitation of Liability

To the maximum extent permitted by law, total liability shall not exceed the fees paid in the 30 days preceding the claim.

7. Indemnification

Client agrees to indemnify and hold harmless 24TechDesign from claims arising out of client content, business operations, or legal non-compliance.

8. Dispute Resolution

Except for claims seeking injunctive or equitable relief, all disputes shall be resolved by binding arbitration administered by the American Arbitration Association. Michigan law governs this agreement. Client waives jury trial and class actions.

9. Service Availability

Services are provided on a "best effort" basis. While we strive for high uptime, we do not guarantee uninterrupted service availability. Planned maintenance will be announced when possible. We are not liable for lost revenue, data, or business opportunities due to service interruptions.

10. Force Majeure

We are not liable for delays or failures caused by events beyond reasonable control.

11. Modifications

We may modify services or these terms with advance notice. Continued use constitutes acceptance.

12. Entire Agreement & Superseding Effect

These terms constitute the entire agreement between the parties and supersede all prior or contemporaneous agreements, understandings, and communications, whether written or oral, relating to the subject matter herein.